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Common Issues

Unable to Add a Passkey​

Ensure that the PUBLIC_APP_URL is set correctly to the public URL of the Pocket ID instance.

Example:

PUBLIC_APP_URL=https://id.example.com

Unable to Access the Admin UI After Setup​

To set up the initial passkey for the admin user, navigate to:

https://id.example.com/login/setup

Invalid Callback URL​

One of the most common issues with OIDC clients is a misconfigured Callback URL.

If the redirect_uri URL parameter starts with http but https is expected, the client is the issue. If you can’t resolve the issue on the client side, you can add a secondary callback URL using both http and https versions.